Policy

Terms & conditions

These terms govern your use of this website and any consulting engagement or digital product you buy from us.

Last updated: November 2026

These Terms of Use govern your access to and use of the Confiquora website. By using this website, you agree to these terms. If you do not agree, please do not use the website.

About this website

This website provides general information about Confiquora's regulatory and quality consulting services. It is intended for business audiences.

No professional advice

Content on this website — including descriptions of regulatory frameworks, standards, timelines, and case studies — is provided for general informational purposes only. It does not constitute regulatory, legal, or professional advice, and should not be relied upon as such. Regulatory requirements vary by product, market, and time; always obtain advice specific to your situation before acting. Engagement terms, deliverables, and professional responsibilities are defined exclusively in a written agreement between Confiquora and the client.

No client relationship

Using this website, submitting an enquiry, or attending an introductory consultation does not create a client or advisory relationship. Such a relationship arises only upon execution of a written engagement agreement.

Intellectual property

All content on this website — text, design, graphics, and code — is owned by or licensed to Confiquora and protected by applicable intellectual property laws. You may view and share links to this website, but may not reproduce, modify, or distribute its content for commercial purposes without prior written permission.

Acceptable use

You agree not to misuse this website — including attempting to gain unauthorized access to any part of it, interfering with its operation, scraping it at scale, or using it to transmit malicious code.

Third-party links

This website links to third-party services (such as scheduling and messaging tools). We are not responsible for the content, availability, or practices of third-party sites and services.

Disclaimer and limitation of liability

This website is provided "as is" without warranties of any kind, express or implied, including accuracy, completeness, or fitness for a particular purpose. To the fullest extent permitted by law, Confiquora shall not be liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, this website or its content.

Case studies and statistics

Case studies and figures presented on this website may be anonymized, aggregated, or representative in nature, and are provided to illustrate the character of our work. Past outcomes do not guarantee future results.

Changes

We may revise these terms at any time by updating this page. Continued use of the website after changes constitutes acceptance of the revised terms.

Governing law

These terms are governed by the laws of India, without regard to conflict-of-law principles. Any disputes arising from these terms or your use of this website are subject to the exclusive jurisdiction of the courts of India.

Contact

Questions about these terms: connect@confiquora.com

Orders, prices and payment

Prices for document packs are shown on our pricing page in Indian Rupees (INR), exclusive of GST unless stated otherwise. GST is charged at the prevailing statutory rate and shown separately on the invoice. Consulting fees are those set out in the written proposal you accept; no consulting work is chargeable until you accept that proposal in writing.

Payments are processed by Razorpay Software Private Limited. By paying you also accept Razorpay's terms for that transaction. We reserve the right to decline or cancel an order, and to correct an obvious pricing error, in which case any amount already paid is refunded in full.

Delivery, cancellation and refunds

How and when we deliver is set out in our shipping and delivery policy. When you may cancel, what is refundable and how long a refund takes are set out in our cancellation and refunds policy. Both form part of these terms.

Licence to use document packs

A document pack is licensed, not sold. On full payment you receive a perpetual, non-exclusive, non-transferable licence to use and adapt the documents for the internal purposes of the buying organisation, including at its own sites. You may not resell, sublicense, publish or distribute the documents, or any substantially similar derivative, to any third party. Intellectual property in the templates remains with Confiquora.

No guarantee of regulatory outcome

We provide professional advice, documentation and templates. We do not and cannot guarantee that any certification body, notified body, accreditation body or regulator will grant a particular approval, certificate or licence. Responsibility for the content of any submission made in your name, and for operating your quality system, remains with you.

Governing law

These terms are governed by the laws of India, and the courts at the seat of our registered office have exclusive jurisdiction over any dispute arising from them.